Shipping policy

Shipping Policy

Thank you for shopping at Paper Kutz Stationery. This Shipping Policy outlines our shipping procedures, rates, and delivery times for orders placed on our website.

Order Processing Time

  • All orders are processed within 2 business days (excluding weekends and holidays) after receiving payment and any necessary personalization details.

Shipping Rates and Options

  • We offer the following shipping options:

    • Standard Shipping: 3-5 business days
    • Expedited Shipping: 1-2 business day

  • Shipping costs are calculated based on the weight of your order and the shipping destination.

Local Pickup

  • Local customers have the option to pick up their orders from our location during our business hours.

  • Pickup Hours: Monday to Friday, 9:00 AM to 5:00 PM by appointment only. 

Shipping Destinations

  • We currently ship to addresses within the United States.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track the status of your shipment using the provided tracking number on our website or through the shipping carrier's website.

Delivery Times

  • Delivery times vary depending on the shipping method selected and the destination.

  • Estimated delivery times are as follows:

    • Standard Shipping: 3-5 business days
    • Expedited Shipping: 1-2 business days

Shipping Delays

  • In rare cases, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or peak holiday seasons.

  • If you experience a significant delay in receiving your order, please contact us for assistance.

International Shipping

  • For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient.

Lost or Stolen Packages

  • Paper Kutz Stationery is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.

Shipping Policy Updates

  • We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Contact Us

  • If you have any questions or concerns about our Shipping Policy, please contact us at info@paper-kuz.com.